How to pay the deposit request for a freelancer’s work

How to pay the deposit request
I paid, but my deal status hasn’t changed

How to pay the deposit request

To settle a deal with a freelancer through Useme, you need to pay the deposit request (also called a proforma invoice). Once we receive your payment, we’ll email you the final invoice.

You can pay in two ways:

Payment link

Click the link in the email we send you or in your dashboard (only if you’re logged in) –  Go to Deals, open the deal, and click "Send the payment online."

You’ll be redirected to the payment gateway, where you can choose between a fast money transfer or a card payment. The amount and deal number will fill in automatically.

Learn more about payment options.

Traditional bank transfer

If you prefer to pay by regular bank transfer, you can find our account number in the deal details or in the deposit request email.

Important: Write the deal number (starting with "UM...") in the payment title. This helps us quickly assign your payment to the relevant deal.

I paid, but my deal status hasn’t changed

First, make sure you have enough funds in your account.

Sometimes, the deal status updates with a delay. If you’ve already paid, check your inbox for an email from Autopay (our payment processor) confirming they registered your payment order. This means Autopay is processing your payment. Payment verification can take up to 30 minutes.

If you got that email but still can’t download the final invoice, forward the original email from Autopay (not a screenshot) to info@useme.com. We’ll check your payment status.