Useme Terms and Conditions

The following version of the Terms and Conditions is in effect:• From February 13, 2026, for users who registered on the platform on February 13 or later,• From February 27, 2026, for users who registered before February 13, 2026.The full, archived version of the Terms and Conditions can be found here.

Article 1. Definitions
Article 2. General Provisions
Article 3. Registration and User Verification
Article 4. General Terms and Conditions for Posting
Article 5. Post Publication / Acceptance of a Deal
Article 6. Performance of a Job
Article 6a. The settlement with the Freelancer
Article 6b. Simplified Job commissioning procedure
Article 6c. “Podpisz Umowę” Procedure
Article 6d. “Find a freelancer” procedure
Article 7. Copyright
Article 7a. Copyright Assignment
Article 7b. Licensing
Article 8. Fees
Article 9. Feedback and Reviews
Article 10. User Support
Article 11. Other Provisions of the Terms and Conditions
Article 12. Personal Data
Article 13. Disputed Jobs
Article 14. Complaints
Article 15. Alternative Dispute Resolution and How to Access It
Article 16. User Onboarding Service – Platform Usage Support
Article 17. Newsletter Service
Article 18. Termination
Article 19. Withdrawal from the Agreement
Article 20. Changes and Updates to Terms and Conditions
Article 21. Online payments
Article 22. Final Provisions of the Terms and Conditions

Article 1 – Definitions

The terms used in the Terms and Conditions shall have the following meaning:

Administrator, Useme – a company Useme sp. z o.o., having registered office at Świdnicka 12-16, 50-068 Wroclaw, VAT ID: PL8992744965, entered into the Register of Entrepreneurs maintained by the District Court for Wrocław-Fabryczna, VI Commercial Division of the National Court Register, under KRS 0000467478, electronic mail (email) address: info@useme.com.
Useme Platform / Platform – an open online transactional platform operated by the Administrator, enabling the publication of Posts, the conclusion and settlement of Deals related to Jobs carried out via the Platform, communication between the parties to the transaction, as well as access to other electronic services described in these Terms and Conditions. The Platform is available at the internet domain Useme.com.
Additional Electronic Service – a free-of-charge service provided electronically by the Administrator to Users, upon an individual request of the User, using the ICT system of the Useme Platform. Additional electronic services include, in particular:
1. onboarding of Users within the Platform;
2. technical support for Users regarding the use of services provided through the Platform;
3. dispute resolution between Users in connection with the execution of Jobs within the Platform;
4. collection of feedback concerning cooperation between Users, as well as between Users and the Administrator.
Newsletter Service – a free-of-charge service provided electronically by the Administrator to Users or to natural persons who are not Users. It consists of sending commercial information, news, special offers, or marketing content related to the activities of the Administrator and/or its business partners to the email address provided by the User or another natural person (and, for Users, also through their Account in the Service). The Newsletter Service is provided only after obtaining the prior consent of the User or other natural person, in accordance with these Terms and under the rules set out in the Useme Privacy Policy.
Post – information posted on Useme Platform in regards to a demand for the performance of a given service, activity or work, or an intention to perform a specific type of service, activity or work, posted respectively: by a Freelancer or an Employer, aiming at finding a Freelancer in a scope regarding to the subject matter of a Post in order to execute a service, activity or work determined in the Post between the Users via the Administrator.
Job – a scope of a service, activity or work accepted by a Freelancer and an Employer to be performed, resulting from a Post posted on the Useme Platform and its acceptance for execution, accordingly to the provisions of these Terms and Conditions.
Deal – arrangements concluded between the Users as well as the Users and the Administrator in the scope of the execution of a given Job (resulting from a submitted and accepted Post and stipulations of these Terms and Conditions), determining the rights and obligations of the Parties, accepted by the Parties under the rules of the functioning of the Useme Platform.
Work – an effect of activities performed by a Freelancer and being the consequence of the acceptance of a Post for execution, in accordance with the contents of that Post.
User – a natural person of lawful age having the full capability of performing legal transactions, a legal person or an unit not having legal personality that concluded an agreement for using services provided by electronic means by the Administrator within Useme, or that added a post without registering in the system and that may be either an Employer or a Freelancer.
Freelancer – a User who, via the Useme Platform, offers to perform specific services, activities, or works, or submits a proposal to perform them. The terms of cooperation with a Freelancer may depend on their tax residency, particularly with regard to tax and documentation obligations, in accordance with the applicable laws of the relevant country and the applicable double taxation treaties.
Employer – a User posting a Post on the Useme Platform, in which Employer intends to make a deal covering the performance of specific services, activities or works, or submitting an offer for making a deal covering the performance of specific services, activities or works in reply to a Post of a potential Freelancer.
Related Entity, Useme OÜ - Useme OÜ with a registered office at Harju maakond, Kuusalu vald, Pudisoo küla, Männimäe, 74626, Estonia, entered in the Commercial Register kept by the Tartu County Court Registration Department under the registry code: 14597533. Useme OU is authorised by Useme sp. z o.o. to carry out tasks and activities within the framework of the services provided on the Useme Website, including, but not limited to: archiving, including digitisation of documents; acquisition and transfer of economic copyrights and the exclusive right to authorise the exercise of subsidiary rights as defined in these Terms and Conditions; processing of documents and data using artificial intelligence to optimise the Website.
Copyrights transfer (assignment) agreement and license agreement - any terms and arrangements between the Parties concerning the transfer of copyrights, the transfer of exclusive right to allow the exercise of derivative copyrights as well as granting of a non-exclusive license to use the work created as a result of the rendered Job, specifying the rights and obligations of the Parties described in these Terms and Conditions. Within the meaning of these Terms and Conditions, the parties to a copyrights transfer agreement or a license agreement may be Users, the Administrator, as well as third parties, including the Related Entity.
Account – a personalised IT record created within Useme for the benefit of a User as of the moment of logging in to Useme correctly for the first time, making it possible to use the Platform fully and to gather information regarding the activities performed by that User on Useme, protected by a unique username of the User (login) and a password.
Online Payments – a service that enables making online payments via external payment service providers for the purpose of settling transactions concluded through the Platform.
Newsletter – a collection of information distributed by the Administrator to the email address provided by the Newsletter Recipient, containing, at specified intervals, informational, promotional, and advertising content relating to the Administrator, its business partners, and the goods or services offered by them, including commercial information.
Newsletter Recipient – a User of the Service or any other natural person who has undertaken the necessary steps to use the Newsletter Service provided by the Administrator under these Terms and Conditions. A Newsletter Recipient may be a natural person who:

a) has full legal capacity; or

b) has obtained the consent of a statutory representative or legal guardian if possessing limited legal capacity; or

c) is represented by a statutory representative or legal guardian if lacking legal capacity.

18. Newsletter Form – an electronic form made available by the Administrator on the Service’s website, enabling Users or other natural persons who are not Users to submit a declaration of intent to use the Newsletter Service by providing their personal data to the Administrator and by selecting a checkbox indicating consent to receive the Newsletter. Upon completing the required steps, the individual becomes a Newsletter Recipient, and an agreement for the provision of the Newsletter Service by electronic means is concluded between that individual and the Administrator. The detailed terms of use of the Newsletter Service are set out in Article 17 “Newsletter Service” of these Terms and Conditions.

19. Deactivation Link – a hyperlink to the Service or to a website, sent to the Newsletter Recipient at the email address provided by them, enabling resignation from the Newsletter Service once it has been activated.

Article 2. General Provisions

This article shows the main rules for using our platform. Useme offers online services, like connecting Employers and freelancers, and helping them make and settle jobs. Useme acts as a go-between and isn’t responsible for deliverables – users handle the quality of their services.

We also explain how to communicate, responsibilities for any violations, bans on settling payments outside the platform, and the technical requirements for using the platform.

The Terms and Conditions specify the rules of rendering fee-based electronic services by Useme to the benefit of the Users, which services consist of enabling the pairing of the Users with each other (Employers and Freelancers), the settlement of transactions realised between the Users, the use of the Useme Platform, as well as the rules of rendering other additional services determined in these Terms and Conditions and the schedule to the Terms and Conditions.
Useme makes looking for Employers or Freelancers easier to the Users in the scope of the execution of services, activities or works of various types, as well as by determining the rights and obligations between an Employer, a Freelancer and Useme under these Terms and Conditions, where Useme enables the execution of specific services, activities or works to the benefit of the Employers, simultaneously acting as a proxy between the Users, makes the settlement of transactions, the running of transactions and full communications between the Users via the Useme Platform possible to the Users.
Due to the fact that in these legal relationships Useme acts only as a provider of a web platform making the pairing of Freelancers and Employers possible and that Useme does not participate in the actual execution of specific services, activities or works and acts in said relationships only as an entity intermediating, settling transactions and ensuring the possibility of using the Useme Platform, Useme shall not be liable for the performance, possible lack of performance or improper performance of services, activities, works, or other obligations determined in these Terms and Conditions by the Users towards other Users.
Useme exercises due diligence to ensure the proper functioning of the Platform and the availability of its features. At the same time, Useme shall not be held liable for any disruptions, interruptions, system errors, delays in the operation of the Platform, or other technical difficulties that may occur in connection with the use of the Platform, including any consequences of such events for Users, in particular for any data loss, lost profits, or indirect or direct damages, unless the damage results from Useme's willful misconduct.
Useme reserves the right to temporarily limit access to the Platform or to selected features thereof, in particular for technical, maintenance, or upgrade reasons, or for reasons beyond Useme’s control, without prior notice.
Useme does not guarantee uninterrupted or error-free access to the Platform, nor its full compatibility with individual Users’ expectations or their device and software configurations.
Useme is authorized to order the activities indicated in paragraph 3 above to third parties without prior consent of the Employer or Freelancer, to which Users agree. In this case, the entity that settles the transaction and the party to the contract concluded with the Freelancer may be a third party to whom Useme has ordered the execution of the aforementioned operations.
The Users (Employers and Freelancers) for using the Useme Platform shall, by virtue of separate declarations being made in electronic form, represent and warrant that:
1. accept these Terms and Conditions and will abide by the provisions contained herein;
2. agree and accept that these Terms and Conditions not only define the rights and obligations of Users vis-à-vis the Administrator and create rights and obligations between Users and the Related Entity, but also immediately create the rights and obligations between an Employer and a Freelancer, including a Freelancer’s liability towards an Employer for the quality and way of the performance of the services, activities or works covered by a Job, excluding Useme’s liability in this scope;
3. acknowledges that Useme is not responsible for the manner in which the Deal is carried out by the Freelancer, and that responsibility for its performance lies solely with the Freelancer;
4. confirms, by checking the checkbox, that they have read the Terms and Conditions and the Privacy Policy and accept the terms of using the Platform.
Submitting the declarations referred to in points a–d above is a condition for completing the registration process and concluding the agreement for the provision of electronic services. These declarations are voluntary, explicit, and unambiguous, and may be made by checking the appropriate box (checkbox) or by a return email confirmation.
The Employer hereby represents and warrants that in the case of the non-performance or improper performance of services, activities or works by a Freelancer or copyright infringement of third parties or negligen erformance of obligations by a Freelancer, the Freelancer is fully and exclusively liable for such non-performance or improper performance, and, therefore, the Employer will not make any claims in this scope against Useme and that the Employer waives claims that arise due to the above against the Administrator. In the case of the intent to direct specific claims against a Freelancer by an Employer skipping communication via the Useme Platform, Useme will provide the Employer with all the necessary information on the Freelancer and the Job being realised.
The Freelancer represents and acknowledges that the Freelancer is liable to an Employer for the performance of services, activities or works accepted for performance, including the possible liability for the non-performance or improper performance of those services, activities or works. Thus, the Freelancer agrees to have Useme forward the information on the Freelancer to an Employer upon that Employer’s request and to forward the documentation regarding the Job being realised in order to enable the possibility of directing possible claims directly to the Freelancer by the Employer.
Freelancer acknowledges that they must possess any required authorizations, permits, licenses, or permissions to perform the order in accordance with applicable laws. If the Freelancer lacks the necessary authorizations, they shall not be entitled to remuneration, and the Ordering Party and Useme reserve the right to seek compensation for any damages incurred.
All communication between Users, as well as between the parties to a Deal where one of the parties does not hold an Account on the Useme Platform, related to the performance of a Deal or a Post published on the Useme Platform, shall be conducted via the internal communication channels specified and made available within the Useme Platform.
Users who have been matched via the Useme Platform—particularly through browsing Posts, sending collaboration invitations, submitting or accepting offers, initiating contact, exchanging messages, concluding a Deal, or engaging in any other actions leading to cooperation—are not permitted to settle transactions outside the Platform. Accordingly, it is prohibited to initiate contact, negotiate terms of cooperation, carry out Deals, or exchange posts or offers outside the Platform if the source of the interaction was a Post or contact initiated through the Platform. In particular, any attempts to divert Posts outside the Platform or to direct Users to external communication channels (e.g., email addresses, phone numbers, messengers, or websites) while bypassing the Platform’s functionality are strictly forbidden.
A User who breaches the above obligation shall bear full liability for damages towards Useme, in particular being obliged to pay compensation for the loss of profits incurred by Useme. Furthermore, the aforementioned breach may also result in the User’s Account being blocked on the Platform.
The use of cards, accounts (including but not limited to Paypal accounts) and bank accounts belonging to third parties, including but not limited to family members and spouses, to settle a transaction carried out on the Useme Platform is not allowed. Users are obliged to use only cards, accounts and bank accounts that belong to them. Violation of the above obligation, may result in the blocking of the user's account on the Platform.
It is prohibited to send any unsolicited commercial messages that feature spam to other Users through the Useme Platform.
The Freelancer declares that any services, activities or works performed on behalf of an Employer shall be performed in accordance with the law, including provisions on the protection of personal data and intellectual property rights, and, in particular, copyright and industrial property rights of third parties. Under this statement, the Freelancer shall be fully liable towards the Employer in accordance with applicable law. In the event of non-compliance of the above statement with the actual and legal status, the Employer has the right to demand damages from the Freelancer in accordance with the general principles provided for by law.
Should the Job result in the transfer of copyrights (assignment) or the granting of a non-exclusive license, Freelancer declares that by accepting these Terms and Condition he/she agrees to assign the copyrights or grant a non-exclusive license, covering the right to use the Work, under the conditions set out in Article 7 of these Terms and Conditions.
Freelancer declares and warrants that after the transfer (assignment) of copyrights or the granting of a non-exclusive license, he/she will not exercise his/her moral rights in a manner limiting Useme or the Employer in the exercise of the rights to the work, and also agrees to disseminate the Work anonymously.
If a third party claims a violation of its rights in connection with the performed service, activity, work or their use, the Freelancer is obliged to promptly support the Employer and the Employer's customer to the benefit of whom the service, activity or work has been prepared, in defense of against this claim (among others by joining as a secondary intervener to the suit brought by a third party or providing the necessary evidence against the merit of the charges), and to immediately compensate in full any damages, costs, expenses incurred by the Employer and the Employer's customer in connection with that claim – in particular, the costs of legal services, as well as the damages and costs awarded by the court or resulting from the contents of the settlement concluded with the injured party.
Communication between the Administrator and the User, related to the execution of Jobs Orders via Useme, shall take place through the internal communication channels of the Useme Platform, to the mailing address provided by the User, via email sent to the User’s email address submitted during registration, or also via SMS messages or telephone contact.
Electronic services, including Additional Electronic Services, may be provided by the Administrator through means of remote communication, specifically via:
1. The Platform’s ICT system – for the purpose of delivering services related to registration, onboarding of the User on the Platform, substantive and technical support in contract conclusion, assistance with communication and information exchange, as well as collecting feedback regarding cooperation between Users and between Users and the Administrator, provided that communication through this channel serves the proper execution of services;
2. Email communication – for the purpose of delivering services related to registration, onboarding of the User on the Platform, substantive and technical support in contract conclusion, assistance with communication and information exchange, technical support in contract settlements, dispute resolution, and collecting feedback regarding cooperation between Users and between Users and the Administrator, provided that communication through this channel serves the proper execution of services;
3. SMS messages – for the purpose of delivering services related to substantive and technical support in concluding contracts between Employers and Freelancers (e.g., notifications about issued invoices or acceptance of Job terms), technical support in contract settlement (e.g., invoice payment reminders), assistance with communication and information exchange between Users (e.g., new message alerts), as well as collecting feedback regarding cooperation between Users and between Users and the Administrator, provided that communication through this channel serves the proper execution of services;
4. Phone calls – for the purpose of providing technical support related to contract settlements (e.g., assistance in issuing an invoice), as well as collecting feedback regarding cooperation between Users and between Users and the Administrator, provided that communication through this channel serves the proper execution of services.
Communication is carried out using the contact details provided by the User during registration or in the course of using the Platform.
Provision of the services by the Administrator requires the User to have a tele-information system that meets the following minimum technical requirements:
1. access to the Internet;
2. a device for entering and reading electronic data;
3. a software that allows reading files in various formats with the PDF, RTF, TXT, DOC, Java, JPEG, AVI extension;
4. The current version of a web browser (e.g., Google Chrome, Mozilla Firefox, Safari, Microsoft Edge) with JavaScript and cookies enabled.
Without prior consent from Useme, the User may not transfer to any third party any rights or obligations related to the use of Electronic Services, including Additional Electronic Services.

Article 3. Registration and User Verification

Registration means making an agreement with Useme, so users must give true information and help us verify it. This article explains the rules for registering and creating an account. It tells who can register, how to do it, what information is needed, and how we verify users. It also shows which data may be visible on the platform.

The ability to use all of the functionalities of the Useme Platform by the User requires registration on the Useme Platform.
In the case of a legal person and an organisational unit without legal personality, the registration and all subsequent activities on the Platform may only be performed by the person who is duly authorised by the entity.
The registration is performed by filling in the electronic form provided by Useme on the Useme Platform and accepting the Terms and Conditions, with full ramification thereof.
The registration process on the Useme Platform may vary depending on the User’s chosen role. A User who decides to register on the Platform has the option to create an account either as a Freelancer or as an Employer. Depending on the selected role, the registration process may involve different steps, including variations in the scope of required data, the method of account verification, and access to specific Platform features.
Registering an Account on the Useme Platform requires the User to provide Personal Data, including but not limited to first name, last name, phone number, and address details.
The proper performance of the above activities, and then the correct verification of the data by the Administrator results in the User receiving an automatic notification sent by the Administrator to the email address of the User. The activation of the User's Account by the Administrator after verification of the User's data is equivalent to the conclusion of an agreement for the performance of services on the Useme Platform between the User and the Administrator under the rules resulting from the Terms and Conditions.
Within 14 days of the conclusion of the agreement referred to in Item 4 above, the User may withdraw from it without giving any reason by submitting a relevant statement electronically or in writing (it is sufficient to send the letter before the expiry of the deadline). A User who has performed any activity within the service, in particular: submitted a Job or accepted a specific job for execution shall not be entitled to the right of withdrawal.
To ensure the security of services provided through the Platform, including the security of transactions and Deals concluded between Users, the Administrator reserves the right to verify the identity and data of Users—both at the registration stage and during the use of the Platform, particularly in the course of executing Jobs.
Verification may include:
1. checking the data in public registers (including business registers, such as GUS or VIES);
2. use of verification tools (KYC/AML) provided by trusted, specialized verification service providers and partner payment institutions;
3. direct contact with the User or the party to the Deal in order to request confirmation of the data provided on the Platform or, in justified cases, to request additional documents confirming the credibility of the provided data or the legitimacy of the cooperation within the scope of the Deal.
Useme may make continued use of the Platform conditional upon a positive verification outcome, particularly in cases of justified suspicion regarding the accuracy of the data provided, non-compliance with applicable laws, or violations of the Platform’s internal procedures, including the provisions of these Terms and Conditions.
The User is obliged to cooperate with Useme in the course of the above-mentioned verification activities, including providing all necessary information or documents promptly upon receiving a relevant request.
Activating an Account on the Useme Platform results in the publication of certain User data on publicly accessible pages of the Platform of which the User is informed during the registration process.
For Users who are natural persons, the Useme Platform displays and makes publicly available at least the User’s first and last name as well as the city of residence. For Users who are not natural persons, the Platform displays and makes publicly available at least the User’s business name (i.e., the name under which the User conducts business activities) and the city of their registered office or place of business. If the User is registered as a Freelancer, in addition to the data mentioned above, the Useme Platform also displays and makes publicly available at least one example of work, projects, or services completed independently or through Useme.
In the event of any change of the User's data identified during registration, the User shall update it immediately by using the appropriate form available on Useme.
It is prohibited to remove or edit the data provided by the User, improper with the actual state, in the form described above in Item 3 during the use of Useme Platform and to provide incomplete or false data.
A Freelancer who is a natural person may have only one account in the Useme Platform. The uniqueness of accounts is verified, among other things, based on email address, identification number, or identity document.
A Freelancer who operates a business may create a second, separate business account and manage it independently from the account created as a natural person. In such a case, the Freelancer is responsible for handling tax settlements related to income generated through services performed via Useme.
Freelancers using the Platform through commercial companies may have more than one account on the Platform.
Employers may also have more than one account.
The User has the option to register with the Platform and log into their Account using a Google account. Using this registration/login method involves the transfer of the User’s personal data from Google to the Administrator, to the extent necessary to create an account on the Platform (e.g., first name, last name, email address, profile photo – if available). The scope of the transferred data depends on the configuration of the User’s Google account.
Registration or login via Google means that the User accepts Google’s data processing policies and authorizes Google to transfer data to Useme in accordance with Google’s privacy policy.
During the registration process on the Platform, the User may add their photo, a designation (e.g., company logo), or another avatar. The added avatar will be publicly visible – to other Users and visitors of the Useme Platform – as part of the User’s profile. By uploading an avatar, the User consents to its publication in accordance with the provisions of the Platform’s Terms and Conditions and Privacy Policy.

Article 4. General Terms and Conditions for Posting

Only authorized users can publish posts on Useme. Posts must be reliable, complete, and follow the law. They can’t include contact details or ask for free work samples.

Useme is not responsible for completing the jobs from these posts. The administrator can change, hide, or delete posts that break the Terms and Conditions or the law.

The Administrator shall make appropriate system tools available to the Users to enable them to publish Posts and to conclude Jobs relating to the subject matter of the Posts (i.e. services, activities or works) in accordance with the rules set out in the Terms and Conditions.
A Post may be posted only by a User authorised to commission, perform or conclude services, activities or works specified in the Post.
The nature of the Administrator's participation in transactions concluded within the Useme Platform is determined by the provisions of Article 2 of these Terms and Conditions, thus the Administrator does not grant any warranty against legal or physical defects (the Administrator’s liability for any legal or physical defects is excluded), make any declaration nor ensure that the Job is properly performed, that the potential Freelancer has the appropriate knowledge, skills, experience that enable the proper performance of a specific Job. Thus, the Employer shall make decisions regarding the publication of the Post, the conclusion of the Job to perform, activities or works with a specific Freelancer at the Employer's own expense and risk, and the Employer shall direct any claims for the non-performance or improper performance of the Job only to the Freelancer.
The content of a Post should be prepared in a fair and complete manner and may not mislead other Users, in particular, to the substance and property of the services, activities or works to be the subject matter of the Post. A Post should be easy to be evaluate by a Freelancer and may not contain the Employer's contact details (the Useme communication system is the only acceptable form of contact).
In the event that the performance of the Job results in the creation of a Work within the meaning of the Polish Act on Copyright and Related Rights of 4 February 1994, the Employer is required to indicate whether they request the transfer of economic copyright to the Work or the granting of a non-exclusive license to use the Work under the terms specified in Article 7.
A Post may not include a request to send free samples of works.
A Post should be placed in the appropriate category due to its type. The Administrator reserves the right to change the category of the Post indicated by the User in the case when the Post is placed in the wrong category or if its content requires the introduction of stylistic, editorial, or substantive corrections in accordance with the requirements outlined in Section 4.
The User is fully liable for the content of Posts, including being responsible for any errors or inaccuracies in the description of the Job.
The Post is submitted by the User. The Administrator does not interfere with the content of the Post nor make any modifications thereto, except for the changes referred to in Sections 5, 7, 10, and 12.
The content of the Post, in particular its subject matter, must not violate applicable laws, personal rights, or the rights of third parties (including copyright and other intellectual property rights). It must also not be contrary to good morals or negatively affect the good name or reputation of the Administrator. The Administrator reserves the right to hide or remove the Post or other content published by Users via the Platform, in whole or in part, under the terms set out in Article 11(3) of the Terms and Conditions.
It is forbidden to copy the contents and other materials (graphic files, documents, etc.) that are part of Posts published on the Platform for the purpose of publishing such contents and materials on external, Platform-independent websites.
The Users are forbidden to take actions particularly consisting of simulating responses to a Post or issuing opinions in relation to a Post in order to obtain a higher level of credibility in the rating system. Such activities may not be performed through the use of other Users' Accounts including User's relatives, or any person with whom the User remains in a relationship causing a reasonable suspicion that the User and those persons act in collusion.

Article 5. Post Publication / Acceptance of a Deal

We explain the rules for how a freelancer can submit a job offer, how taxes work, when a deal is made between a freelancer and an Employer, what happens if the Employer doesn’t pay, and when a user can cancel the deal.

In order to publish a Post with the intention of settling, assigning, or accepting a Job, the User must meet all of the following conditions:
1. create and approve a Post description, specifying all the terms under which the Job is to be or may be performed, including information regarding the requirement to grant a license or transfer economic copyright, by completing the Post submission form available on the relevant page of the Platform – the description must comply with the rules set forth in these Terms and Conditions;
2. select any additional publication options related to the Post that the User is interested in;
The User has the possibility to change the contents (to edit) the Post.
Freelancers interested in the given Job submit Post Performance Offers (acceptance of the Job) by using a tool available on the Service. The Performance Offers will be included in the contents of the Post and should be drafted in a legible and precise manner, and their contents should be in line with the principles set out in these Terms and Conditions, and the proposed remuneration may not be grossly understated compared to the average market rates for the performance of the subject matter of the Job.
If the Work or any of its part constitutes or can constitute a copyright protected work, it is agreed that the Freelancer grants the Employer a license for use of the Work or transfers (assigns) the copyrights to the Work based on terms as set forth in Article 7 of this Terms and Conditions.
For Freelancers residing in Poland: If the subject of the Job constitutes a copyright protected work and the Employer requires a license or transfer of economic copyright, the Freelancer must declare —via the appropriate option on the Platform—whether they are entitled to apply a 50% tax-deductible cost under Polish tax law. Useme reserves the right to verify this declaration. If the declaration proves inaccurate, Useme may withhold tax at the standard rate and require the Freelancer to reimburse any overpaid amounts and cover damages resulting from the false statement.
In accordance with the provisions of the Polish Civil Code, a Post submitted by an Employer is binding if the Freelancer confirms its receipt.
The publication of a Post ends:
1. upon the selection of the Freelancer performing the service, activity or work by the Employer,
2. after the lapse of the publication date of the Post set by the Employer,
3. in the case of early termination of the publication of the Post by the Employer.
If the publication of the Post ends with the selection of a Freelancer, the Parties conclude a Deal based on the terms included in the Post and according to the provisions of these Terms and Conditions. In such a case, the Employer and the selected Freelancer should proceed with the performance of the Deal and the Employer should pay the entire amount depending on the method of settlement chosen:
1. against the preliminary invoice (pro forma invoice) received from the Administrator, or
2. against the VAT invoice received from the Administrator

In case of a non-payment of the preliminary invoice (pro forma invoice) or VAT invoice, the Job is not being automatically cancelled and the effectiveness of the deal concluded between the Employer and the Freelancer is not affected, meaning that the Employer remains obliged to pay the dues to the benefit of the Freelancer, and the Freelancer remains obliged to perform the subject of the Job to the benefit of the Employer.

9. If 7 days passed from Freelancer's submitting an offer to a Post, or if after submitting a proposal to complete the project from the Post, the ordering party changes the content of the offer and the Freelancer's offer will not be updated after this change, within 3 days from the date of Freelancer selection, Freelancer is entitled to withdraw from the Deal. In the event of withdrawal from the Deal, the Freelancer is obliged to immediately inform the Employer and Useme. None of the parties is entitled to any claims, and the Deal is considered void.

Article 6. Performance of a Job

Here you’ll find the rules for completing jobs: payments, starting work, sending the completed work, acceptance or requesting corrections. We also explain what happens if there’s a dispute. We show possible debt collection steps and when Useme might hold payments if there’s a suspicion of breaking the rules or the law.

After the Freelancer confirms the acceptance of the Job for execution, the parties shall commence the execution of the Job.
At the moment of the conclusion of a Job between an Employer and a Freelancer, the Administrator shall send the Employer, depending on the choice of the method of settlement:
1. a preliminary invoice (pro forma invoice) covering the entire amount due for the performance of a specific Job determined between the Freelancer and the Employer, which the Employer must pay no later than at the date specified on the preliminary invoice, or
2. a VAT invoice covering the entire amount due for the performance of a specific Job determined between the Freelancer and the Employer, which the Employer must pay no later than at the date specified on the VAT invoice.
The payments referred to above should be made via bank transfer to the bank account indicated in the preliminary (pro forma) or the VAT invoice, alternatively an Online Payment can be made. If the aforementioned payments are not made within the agreed deadlines, the Job is not cancelled and remains in force, and therefore the Employer remains obliged to pay the amount due. In such a case, the Employer will receive an additional reminder for payment, and in the event of non-payment, the Administrator or the Freelancer will be entitled to take recovery actions and will be able to charge the Employer or the Freelancer a recovery fee in the amount specified in the annex to these Terms and Conditions.
Upon the payment being credited to the Administrator’s account, as referred to in section 2 above, the Freelancer receives confirmation that the funds for the performance of the Job have been secured. As a result, the Freelancer is obliged to commence the execution of the Job within the previously agreed timeframe, which starts from the moment of receiving this confirmation.
Since the settlement between the Administrator and the Freelancer will not take place earlier than after the Administrator receives the payment from the Employer it is not advisable to the Freelancer to proceed with executing the Job before receiving information about the funds being secured. The Employer, in turn, receives a VAT invoice from the Administrator corresponding to the amount paid by the Employer upon the receipt of the pro forma invoice, unless the VAT invoice has already been issued in accordance with section 2(a)–(b).
After the performance of the Job and with the use of the Useme Service tools, the Freelancer shall send the effect of the Job to the Employer by sending it through the service in the manner specified therein.
From the day of receipt of the completed Job, the Employer is obliged to accept the completed Job, or to refuse to accept the Job, if he or she believes that it has been made in a manner that is faulty or inconsistent with the contract, within 7 days. The acceptance of the Job confirms the payment from the Employer if he or she has marked the automatic acceptance of the completed Job.
The acceptance or lack of any decision on the part of the Employer, within the time limit referred to in Item 7, shall mean the acceptance of the performance of the Job in a correct manner, and, consequently, the Administrator shall generate a document in the form of a confirmation of execution of the Job and finalize the settlement between the parties.
If the Employer does not accept the executed Job, it then acquires the status of "Job under dispute". In the above case, the Administrator has the right to withhold the disbursement of funds until the dispute is resolved. The detailed rules for handling and resolving disputes, as well as the principles for disbursing funds in the case of disputed Jobs, are set out in Article 13 of these Terms and Conditions.
Notwithstanding the provisions of section 8 of this Article, the Administrator reserves the right to temporarily withhold the disbursement of funds due to the Freelancer for the performance of the Job. Furthermore, the Administrator reserves the right to challenge the completion of the Job — even if the Job has already been accepted by the Employer — in the event of reasonable doubts as to the actual performance of the Job, its quality, or its compliance with the parties’ arrangements or applicable law. In particular, the Administrator may initiate an investigation and request additional information, documents, or clarifications from the parties if:
1. the Job shows signs of being fictitious or not actually performed;
2. the Job was carried out in a manner grossly inconsistent with industry standards;
3. there is suspicion of an attempt to circumvent the Terms and Conditions or applicable laws;
4. there is suspicion of a violation of the law, including fraud or money laundering.
During the verification (investigation) period, the disbursement of funds may be withheld until the completion of the clarification process. Upon its conclusion, the Administrator may:
1. approve the disbursement of the funds to the Freelancer;
2. refuse the disbursement in whole or in part;
3. classify the Job as “disputed” and apply the relevant provisions of the Terms and Conditions accordingly;
4. remove or block the User’s account if the violation is gross, persistent, or involves an attempt to abuse the Platform.
In the case of a refusal to disburse funds, as referred to in point (b) of section 11 above, the Administrator may decide to return the funds to the bank account from which the payment was originally received. The refund shall be made within 14 days from the date the decision to issue the refund is made.
The Administrator shall inform the User of the intention to apply any of the above measures, indicating the factual and legal basis (if existing) of the decision, and providing the User with an opportunity to respond.
Further reservations, complaints or claims of the Employer against the Freelancer related to a possible non-performance or improper performance of the Job shall be handled directly between the Employer and the Freelancer, without the possibility to address any claims in this respect to the Administrator.
Other elements related to the execution of the Job and the effects of concrete actions will be visible and accessible to both the Employer and the Freelancer on the Useme Platform.
To avoid any doubts, it is hereby established that regardless of the chosen scheme of using the Useme Platform, the moment of entering into an agreement between the Freelancer and the Administrator shall be the moment when the full payment made by the Employer of the amount due for the performance of a specific Job is recorded in the Useme system.

Article 6a. The settlement with the Freelancer

After accepting the Job, including the manner of acceptance as referred to in Article 6 section 8 of these Terms and Conditions, the Administrator in the first instance reduces the net amount received from the Employer by the value of commission (remuneration) for the Administrator for the provision of services set out in these Terms and Conditions, resulting from the ordering of a specific Job between the Freelancer and the Useme Service, and also reduced by the value of other fees, referred to in the Annex to these Terms and Conditions. Both the Employer and the Freelancer agree to the above.
For Freelancers from selected countries (e.g., Poland and Mexico), Useme will withhold and remit the applicable taxes and other public law charges resulting from the execution of the Job from the remaining amount.
For Freelancers based in Poland, the method of tax and public law charge settlement depends on the legal nature of the relationship. If the Job is carried out under a mandate agreement (as defined in Polish Civil Code), contract for specific work (as defined in Polish Civil Code), or as a service performed outside of business activity, Useme will withhold and remit, on behalf of the Freelancer, the applicable taxes and other public law charges (including contributions) resulting from the execution of the Job.
In the case of Freelancers from Mexico, Useme will withhold and remit the applicable income tax on behalf of the Freelancer in connection with the execution of the Job. The amount of withholding for income tax (withholding tax) will depend on whether the Freelancer has provided Useme with all the necessary tax information (in particular, a valid RFC number) at the time of registration or prior to the execution of the Job.
In the case of Foreign Freelancers, settlements shall be based on applicable regulations, including international agreements. If on the basis of the above provisions will be admissible, the Freelancer will receive a gross amount and will be obliged to pay statutory charges on its own in accordance with the applicable provisions.
Settlement between the Freelancer and the Administrator shall not occur earlier than upon the Administrator’s receipt of payment from the Employer, which the Freelancer hereby agrees to. The date of the remuneration transfer to the Freelancer shall be the date on which Useme’s bank account is debited. If, during the settlement between the Administrator and the Employer, irregularities arise that result in the Administrator being obligated to return all or part of the funds to the Employer’s account from which the payment was made, it shall be deemed that the condition for payment to the Freelancer has not been met. Furthermore, if the funds provided by the Employer originate from activities bearing the characteristics of fraud, and the Administrator has reasonable grounds to suspect that the Freelancer was involved in such activities or had knowledge thereof, the Administrator shall have the right to demand repayment from the Freelancer of the equivalent amount of the funds disbursed. The Freelancer hereby agrees to this.
In the event of a payment being made to the User of funds to which they are not entitled, in particular as a result of:
1. a system error,
2. a double payment,
3. an incorrect settlement,
4. withdrawal or cancellation of the Deal,
5. a payment return (chargeback) requested by the Employer or the payment institution,
6. other reasons resulting in undue performance,
  the User shall be obliged to immediately return such funds to the bank account indicated by the Administrator, no later than within 7 days from the date of receiving the demand.

8. The Administrator shall be entitled to suspend further payments to the User until the undue funds are settled, as well as to deduct such amounts from the User’s future receivables towards the Administrator, insofar as permitted by law.

9. The provisions of sections 7 and 8 above do not limit the rights of the Platform arising from the provisions of law, in particular Articles 405 et seq. of the Polish Civil Code (unjust enrichment).

10. Users consent to receiving from Useme personalized information for tax purposes (for example, information referred to in Article 39(1) of the Polish Personal Income Tax Act) or any other tax declarations or information required under applicable legal regulations, via electronic means of communication, including but not limited to email, sent to the email address provided during account registration.

11. The Administrator is authorized to provide Users with certain material benefits, under the terms and conditions specified in the information available on the Useme Service.

Article 6b. Simplified Job commissioning procedure

The Platform enables the execution of transactions under a simplified procedure, to which the provisions of the Terms and Conditions apply, subject to the provisions set forth in this Article.
In order to carry out a transaction under the simplified procedure, a logged-in Freelancer enters on the Platform the Employer's details and the agreed terms of the Job by completing the form available on the relevant page of the Platform. This includes, in particular, the type and scope of the Job, the deadline and price, as well as the information whether the Job has already been completed, and information regarding the license/transfer of copyright.
If the Work or any part thereof constitutes or may constitute a copyrighted work, it is assumed that grounds exist for granting a license to use the work or transferring the economic copyrights by the Freelancer to the Employer under the rules set forth in Article 7 of these Terms and Conditions.
Upon formal acceptance of the terms and details of the Job by the Administrator, the Administrator sends the Employer, via electronic means, information about the Job along with a pro forma invoice or a regular VAT invoice covering the full amount due for the performance of the Job as agreed between the Freelancer and the Employer.
The Employer has the right to modify the information provided by the Freelancer in respect to the license/transfer of copyright related to the subject of the Deal. In the event of such a modification, the Administrator shall immediately notify the Freelancer. The Freelancer has the right to withdraw from the Job if they do not accept the modified content, by sending a resignation email to the following address: info@useme.com.
In the event of acceptance of the Job content, the Employer shall pay the amount specified on the pro forma invoice or the regular VAT invoice no later than by the deadline indicated on the invoice. If the payment is not made within the agreed timeframe, the Employer will receive an additional payment reminder, and after a further 30 days, the Job may be entirely canceled.
Once the payment is credited to the Administrator's account, as referred to in Section 6 above, the Freelancer will receive confirmation that the funds for the Job have been secured. Consequently, the Freelancer is obliged to commence work on the Job within the previously agreed timeframe, which starts upon receipt of this information. The Employer, in turn, receives a VAT invoice from the Administrator corresponding to the amount received by the Administrator from the Employer (the Administrator shall not be held responsible for any fees or charges deducted from the payment as a result of the bank transfer process that reduce the amount actually received by the Administrator). This provision does not apply if an invoice for the specified amount had already been issued previously.
Payment by the Employer of the amount due as indicated on the pro forma invoice or the regular VAT invoice as received from the Administrator shall constitute acceptance of these Terms and Conditions by the Employer, which the Employer expressly agrees to.
Upon completion of the Job, the Freelancer shall deliver the result to the Employer via the Useme Platform in accordance with the procedure set out on the Platform.
Within 7 days from receiving the completed Job, the Employer is obliged—using the appropriate functionalities of the Platform —to either accept the Job or refuse acceptance if it is deemed to be defective or not in accordance with the agreed terms and details. The Employer may also express acceptance by making payment or choose the option of automatic acceptance of the Job upon its receipt.
Acceptance or lack of any response from the Employer within the timeframe referred to in Section 10 shall be deemed confirmation that the Job was completed correctly. Consequently, the Administrator will generate a document confirming completion of the Job and send it to both the Employer and the Freelancer, and proceed with settlement between the parties in accordance with Articles 6 and 6a.

Article 6c. “Podpisz Umowę” Procedure

The Platform enables transactions to be carried out via the “Podpisz umowę” procedure, which is subject to the provisions of these Terms and Conditions, with the exception of specific provisions set forth in this Article.
In order to execute a transaction under the “Podpisz Umowę” procedure, a logged-in Freelancer submits through the Platform an offer to conclude a Deal with the Employer for the performance of a specific service, task, or deliverable (Job), according to a template specified by the Administrator.
Once the Administrator formally accepts the terms of the Job, it is entered into the Platform.
A Employer interested in concluding a Deal receives an email from the Administrator containing information about the possibility of concluding the Deal under the terms specified by the Freelancer in the Job offer. The above-mentioned email will include a document outlining the terms of the Deal.
The Deal is concluded by the Employer confirming the terms of the Job. Confirmation occurs by selecting the “I confirm the conclusion of the agreement” option in the email received from the Administrator.
Upon confirmation of the agreement, the Employer receives an email containing a pro forma invoice covering the total amount due for the completion of the Job, which must be paid no later than the deadline indicated on the pro forma invoice, as well as a document confirming the conclusion of the agreement.
Once the payment of the pro forma invoice is recorded in the Administrator's account (where the Administrator’s account refers to the accounting account in the Useme system), the Employer receives from the Administrator a VAT invoice reflecting the amount paid.
After completing the Job, the Freelancer submits the completed Job to the Employer using the tools provided by the Useme Platform, in the manner specified within the Platform.
The Employer is obligated, within 7 days of receiving the completed Job, to either accept or reject it—if the Employer considers that the Job was completed defectively or not in accordance with the agreement. The Employer may also accept the Job by making payment or may choose the option of automatic acceptance upon delivery.
Acceptance or failure to take any action within the 7-day period referred to in paragraph 9 shall be deemed as proper performance of the Job. Consequently, the Administrator will proceed to settle the transaction between the parties in accordance with Articles 6 and 6a. Thereafter, the Administrator will generate a document confirming the completion of the Job and send it to the Freelancer.

Article 6d. “Find a freelancer” procedure

The Platform enables transactions to be carried out under the "Find a Freelancer” procedure, which is subject to the provisions of these Terms and Conditions, with the exception of the provisions set forth in this Article.
To carry out a transaction under the "Find a Freelancer” procedure, the Employer selects a Freelancer from the Platform’s database and then completes the necessary information according to the template defined by the Administrator, and sends an offer to the selected Freelancer to conclude a Deal for the performance of a specific Job (service, task, or deliverable), in accordance with the template provided by the Administrator.
The Freelancer receives an email from the Administrator with information about the possibility of concluding the Deal under the conditions specified by the Employer in the offer.
The Freelancer may either accept the Employer’s offer or respond with a counter-offer, in which the Freelancer may indicate the terms of the Deal (including the terms of performance of the Job) that are acceptable to them.
If the Freelancer submits a counter-offer to the Employer, the Employer may either accept the Freelancer’s counter-offer or present an alternative proposal for the terms of the Deal or specifically performance of the Job.
If the Employer and the Freelancer agree on the terms of the offer, the Deal is deemed concluded following formal verification by the Administrator.

Article 7. Copyright

A freelancer can transfer copyright or give a license to the work made under the job. To do this, the right agreement for transferring copyright or giving a license must be signed. We explain when and under what conditions these agreements are made, and what to do to make them valid.

In the event that, as a result of performing the Job, the transfer of economic copyrights to the Work or the granting of a non-exclusive license to use the Work is to take place between the Employer and the Freelancer, the Parties shall conclude an agreement on the transfer of copyrights or a license agreement under the terms set forth in this Article. This Article also specifies the exact terms of the transfer of economic copyrights and the granting of licenses.
A conditional agreement for the transfer of economic copyrights to the Work and the exclusive right to authorize the exercise of derivative rights is concluded between the Freelancer and the Related Entity upon the Freelancer’s acceptance of these Terms and Conditions. However, the transfer of copyrights shall take place only upon fulfillment of the conditions specified in Article 7a, section 2 of the Terms and Conditions.
The agreement on the transfer of economic copyrights to the Work and the exclusive right to authorize the exercise of derivative rights between the Administrator and the Employer is concluded upon its signature by both parties. The agreement document will be delivered to the Employer only after the acceptance of the subject of the Job - the Work - by the Employer, in accordance with the rules set forth in these Terms and Conditions.
A conditional license agreement between the Freelancer and the Employer, covering the right to use the subject of the Work, shall be concluded after the Employer’s acceptance of the Work, in accordance with the rules set forth in these Terms and Conditions. The license is granted solely upon fulfillment of the circumstances indicated in Article 7b, section 1.

Article 7a. Copyright Assignment

We set the process for transferring economic copyright to the work through Useme. This includes the terms, scope (including fields of use), timing, and nature of the transfer. The transfer is free of charge and has no time or territorial limits. The rights cover the entire work and its parts.

The Freelancer assigns to the Related Entity the economic copyrights to the Work, as well as the exclusive right to authorize the exercise of derivative copyrights (disposal and use of adaptations of the Works to an unlimited extent, in particular within the exploitation fields specified in section 5 of this Article) to the extent and under the terms set forth in this Article.
The assignment of economic copyrights and the exclusive right to authorize the exercise of derivative copyrights from the Freelancer to the Related Entity shall take place solely upon the Employer’s acceptance of the Job in the manner specified in these Terms and Conditions.
The assignment of economic copyrights is not limited in terms of the purpose of disseminating the works, nor in terms of time or territory.
The transfer of rights to the Work is gratuitous. The remuneration for the performance of the Job also includes compensation for the creative effort.
The assignment of economic copyrights to the work includes the following fields of exploitation:
1. permanent or temporary fixation or reproduction, in whole or in part, by any means and in any form, regardless of format, system, or standard, including printing techniques, magnetic recording techniques, digital techniques, or by introduction into computer memory, as well as permanent or temporary fixation or reproduction of such recordings, including making copies thereof and any use and disposal of such copies,
2. the use, introduction, display, transmission, and storage of the Work, regardless of format, system, or standard,
3. lending, rental, or lease,
4. public dissemination, in particular public display, performance, broadcasting, and rebroadcasting in any system or standard, as well as making the Work publicly available in such a way that anyone can access it at a place and time of their choosing,
5. entering into computer memory,
6. dissemination via the Internet and closed networks,
7. broadcasting by audio or video, wirelessly (terrestrially or via satellite), or via cable, in any system or standard, including through cable networks and digital platforms,
8. developing, processing, modifying, editing, and adapting the Work,
9. authorizing the creation of derivative works, adaptations, and modifications of the Work, the right to use and dispose of such derivative works, adaptations, and modifications, and the right to make them available for use, including granting licenses to third parties across all of the fields of exploitation listed above,
10. In the case of works constituting a computer program (hereinafter: the “Program”) or online service/website(hereinafter: the “Service”), the following rights shall also be included: the right to reproduce the code or translate its form (decompilation), including the right to permanently or temporarily reproduce the Program or Service, in whole or in part, by any means and in any form, as well as the right to develop (translate, adapt, or make any other changes) without limitations as to the conditions under which such acts are permissible, in particular—but not exclusively—for the purposes of achieving interoperability with other software, or for the development, production, distribution, lending, leasing, or any similar or equivalent forms of use.
The fields of exploitation listed above shall also apply to the individual works that constitute the Work created as a result of the completed Job.
The Related Entity shall be entitled and obliged to further assignment of the economic copyrights to the Work to the Administrator, without the need to obtain separate consent from the Freelancer and without any obligation to pay additional remuneration to either party, provided that the rights were previously acquired from the Freelancer in accordance with these Terms and Conditions.
The assignment of economic copyrights from the Related Entity to the Administrator shall take place subject to the following conditions. The assignment becomes effective upon the Employer's acceptance of the Job, but only after the Related Entity has previously acquired the rights from the Freelancer.
The assignment includes all previously acquired copyrights to the Work, in the scope of all fields of exploitation specified in Section 5 of this Article. It also includes the exclusive right to authorize the exercise of derivative copyrights, including the right to use and dispose of any derivative works of the original Work to the full extent, in particular within the fields of exploitation indicated above.
The Administrator transfers to the Employer the economic copyrights, as well as the exclusive right to authorize the exercise of derivative copyrights (including the use and disposal of adaptations of the Work without limitation, particularly within the fields of exploitation specified in Section 14 of this Article), to the extent and under the terms set forth in this Article.
The assignment of economic copyrights acquired by the Administrator to the Employer shall occur upon the signing of the copyright transfer agreement by both parties, and on the condition of the Employer’s prior acceptance of the Job, as specified in these Terms and Conditions.
The assignment of economic copyrights is not limited in terms of the purpose of dissemination, nor in terms of time and territory.
The transfer is free of charge. The remuneration for the performance of the Job also includes compensation for the creative effort involved.
The assignment of economic copyrights to the work includes the following fields of exploitation:
1. permanent or temporary fixation or reproduction, in whole or in part, by any means and in any form, regardless of format, system, or standard, including printing techniques, magnetic recording techniques, digital techniques, or by introduction into computer memory, as well as permanent or temporary fixation or reproduction of such recordings, including making copies thereof and any use and disposal of such copies,
2. the use, introduction, display, transmission, and storage of the Work, regardless of format, system, or standard,
3. lending, rental, or lease,
4. public dissemination, in particular public display, performance, broadcasting, and rebroadcasting in any system or standard, as well as making the Work publicly available in such a way that anyone can access it at a place and time of their choosing,
5. entering into computer memory,
6. dissemination via the Internet and closed networks,
7. broadcasting by audio or video, wirelessly (terrestrially or via satellite), or via cable, in any system or standard, including through cable networks and digital platforms,
8. developing, processing, modifying, editing, and adapting the Work,
9. authorizing the creation of derivative works, adaptations, and modifications of the Work, the right to use and dispose of such derivative works, adaptations, and modifications, and the right to make them available for use, including granting licenses to third parties across all of the fields of exploitation listed above,
10. In the case of works constituting a computer program (hereinafter: the “Program”) or online service/website(hereinafter: the “Service”), the following rights shall also be included: the right to reproduce the code or translate its form (decompilation), including the right to permanently or temporarily reproduce the Program or Service, in whole or in part, by any means and in any form, as well as the right to develop (translate, adapt, or make any other changes) without limitations as to the conditions under which such acts are permissible, in particular—but not exclusively—for the purposes of achieving interoperability with other software, or for the development, production, distribution, lending, leasing, or any similar or equivalent forms of use.
The assignment of economic copyrights within the scope of the above-mentioned fields of exploitation applies to the Work as a whole, as well as to all individual components of the Work created as a result of the execution of the Job.
If, as part of the assignment of economic copyrights to the result of the Job, the Work includes personal data or the image of the Freelancer or third parties (including photographs), the Freelancer grants Useme, the Related Entity, and the Employer the right to process such data and image to the extent necessary for the assignment and the use of the Work in accordance with its intended purpose. The Freelancer represents and warrants that they possess all necessary consents and authorizations from individuals whose image or personal data have been included in the Work, permitting their disclosure and processing by third parties, including the Administrator, Related Entity and the Employer, within the scope of the transfer and use of the Work. The Freelancer undertakes to indemnify and hold harmless the Administrator, the Affiliated Entities, and the Employer against any claims arising from the lack of such consents.

Article 7b. Licensing

A freelancer can grant the Employer a non-exclusive license to use the work, but only after the Employer accepts the job. The license is broad – it lets the Employer save, share, change, use it in different media and networks, and give sublicenses to others. The standard license period is 15 years.

The granting of a non-exclusive license by the Freelancer, covering the Employer's right to use the Work, shall take place only on the condition that the Job is accepted by the Employer in the manner specified in these Terms and Conditions.
The Freelancer grants the Employer a non-exclusive license covering the right to use the Work in the following fields of exploitation:
1. Fixation and reproduction by any technique, in any form, and in any number of copies, in particular using photographic, printing, reprographic, magnetic recording, and digital recording techniques on any media, regardless of the standard, system, or file format used in commercial practice, as well as distribution of the reproduced copies of the work’s media,
2. Placing on the market, lending or leasing the original or copies of the work, in whole or in any selected fragments, including combining fragments of various works into a single whole, as well as using them in all kinds of presentations, press conferences, and events of any kind, including mailings – including commercialization of the works on the market,
3. Input into the memory of any number of computers or other devices with electronic memory (e.g., memory cards, RAM, FLASH), including mobile devices (e.g., tablets, smartphones), and devices using virtual memory or shared memory resources (so-called cloud computing),
4. Public performance, exhibition, display, playback, broadcasting, and rebroadcasting, as well as making the work publicly available in such a way that anyone can access it at a time and place of their choosing,
5. Making available and distributing via the Internet and other computer networks, including Intranet networks,
6. Making available and distributing via telecommunications and IT networks and other forms of electronic data transmission (e.g., via SMS, MMS, EMS, IVR, WAP, VPN),
7. Distribution in periodical and non-periodical publications, whether or not marked with a fixed title or common name, including newspapers, weekly magazines, journals, various agency services, continuous transmissions, public and private bulletins, radio and television programs, and newsreels,
8. Distribution and availability in publicly accessible content libraries, including online image banks or other work repositories available on the Internet,
9. Distribution via on-demand technologies, whether free of charge or paid, regardless of the method of payment (e.g., "pay per view", "on demand", or other forms of monetization),
10. Combining the entire Work or its’ parts with other works, including those not created by the Licensee, to form a unified derivative work based on the licensed content,
11. Broadcasting via visual or audio transmission, either wired or wireless, including satellite transmission and other general transmission forms or public dissemination through mobile television, in any technology,
12. Collective co-authored publication, including in book form, albums, catalogs, lexicons, calendars, multimedia publications, audiovisual works, whether standalone or together with works of other authors (so-called collective works),
13. In relation to computer programs: making any modifications to the software, including its source code (such as translation, adaptation, layout changes – derivative work), regardless of the scope, form, method (tools) used, or intended purpose,
14. Use in other works not constituting a derivative, including audiovisual or multimedia works, to the extent defined in the above-listed fields of exploitation.
The Freelancer grants the Employer permission to use and dispose of derivative works of the original Work through translation, modification, adaptation, supplementation, or elaboration (derivative copyrights). If the Work includes a database, the aforementioned permission also covers the creation of derivative works based on that database.
The license includes the right to grant further licenses for the use of the subject of the Job (so-called sublicenses), unless the parties explicitly agree otherwise. The license is granted for a period of 15 years, unless the parties agree on a different duration or extension terms in written or documented form. In the case of granting a sublicense, the licensee shall be responsible for the terms of such sublicense, including compliance with applicable laws.

Article 8. Fees

We list the paid services available on Useme. The main fee is the service fee, which is the platform’s payment – we explain it in detail in the attachment Table of fees.

Some of the services provided within the Useme Platform are subject to a fee.
The primary fee for the provision of services defined in this agreement is the commission (Administrator’s remuneration), as specified in Appendix No. 3 to these Terms and Conditions.
Business entities (natural persons, legal persons, or organizational units without legal personality) acting as Freelancers may purchase a subscription within the Platform, which entitles them to submit Job proposals.
The amount of other fees for additional services available to Users in connection with the operation of the Useme Platform — such as payment processing fees, additional fee for skipping a pro forma invoice and extending the payment deadline of VAT invoice, and subscription fees—is specified in the appendix to these Terms and Conditions or available on the Platform.

Article 9. Feedback and Reviews

This article explains how users can leave opinions about working with other users on jobs completed through the platform. It also explains how Useme collects feedback about its services. Reviews are assigned to specific jobs and can’t include personal or contact information. The administrator can remove a review, for example, if it violates the rules set out in the Terms and Conditions.

Opinions regarding cooperation between Users

The Administrator may enable Users, through appropriate IT tools, to add reviews regarding their cooperation with specific Freelancers and Employers
Each submitted review may be supplemented once with a response from the User to whom the review pertains.
Statistics and reviews related to Jobs are public information, available to all visitors of the Useme Platform.
A review is always assigned to a specific Job or Job Post. The User bears sole responsibility for the reviews and responses they post.
Reviews should concern only the subject of the Job, to the extent it was executed through the Useme Platform.
A review must not contain contact details (such as phone numbers, email addresses, home addresses, links to social media profiles, etc.) or personal data within the meaning of the data protection laws, with the standard set out in the General Data Protection Regulation, that would enable the identification of the other party to the Job or any third parties, either directly or indirectly. This prohibition also includes any content that could lead to the disclosure of these persons’ identities, including pseudonyms, company names, account identifiers, usernames on other platforms, or any other information that could allow their identification..
Useme may remove a review or response in accordance with applicable laws, including when the content of the review violates or may violate good manners, is vulgar or offensive, infringes or threatens to infringe personal rights, contains personal or contact data of the parties to the Job or third parties, does not refer in whole or in part to the execution of the Job through the Useme platform, or is otherwise inconsistent with the rules set out in the Terms and Conditions.
In the case described above, the user has the right to repost the review. However, if the new review violates or may violate good manners, is vulgar or offensive, infringes or threatens to infringe personal rights, or is otherwise inconsistent with the Terms and Conditions, the Administrator has the right to remove such review without allowing it to be posted again.
The user has the right to withdraw their own review within 14 days of its publication. Withdrawal of the review results in its permanent removal from the reviewed user’s profile and its content being hidden on the platform. The Administrator may mark the Job to which the review referred with a note stating “review withdrawn by the author.” If the review is withdrawn, the reviewed User loses the ability to post or retain a response to the review.
The right to withdraw a review may not be used to circumvent the rules of the Terms and Conditions or as a tool to exert pressure on other Users.
Additionally, the Administrator reserves the right to temporarily or permanently disable the ability to add, edit, or publish reviews and responses by a User in relation to a “Job under dispute,” particularly in the case of justified suspicion that the review may be part of a dispute or used as a tool of pressure. The Administrator also has the right to remove a review already published in connection with a Job marked as “disputed.”.

Opinions regarding the services of Useme

12. Users of the Platform have the possibility to provide opinions regarding the services provided by Useme, including the quality of the Platform’s operation, customer service, and cooperation with the Administrator. Such opinions may be collected both internally by Useme and through external providers, such as Trustpilot or Google Business Profile.

13. Providing an opinion by a User is voluntary, unless otherwise specified in separate terms of a given service.

14. Opinions may be used by the Administrator to improve the quality of the Platform’s operation and to enhance the services provided through the Platform.

15. Opinions regarding Useme’s services are not verified by the Administrator prior to publication. However, all negative opinions are reviewed and consulted internally, and Users receive a prompt response to all negative opinions.

16. If an opinion concerning Useme’s services is mistaken or results from a misunderstanding, Useme contacts the person who provided the opinion in order to clarify the situation.

17. Due to the use of external opinion providers, Useme does not modify or delete opinions on its own. In cases where the Administrator considers an opinion to be untrue, after first attempting to clarify the matter with the author of the opinion, Useme submits a request to the provider to remove it.

18. Useme is entitled to contact Users with a request to provide opinions about the operation of the Platform, the quality of the services provided, and the course of cooperation with the Administrator, under the rules described in Article 2(22) of these Terms and Conditions.

19. Useme undertakes to comply with the provisions of the Omnibus Directive, in particular to ensure that all opinions presented to Users are genuine, reliable, and verifiable, and in the case of contacting a person who has provided a negative or doubtful opinion, to inform about the rules of procedure in a transparent manner.

Article 10. User Support

Useme offers support to users through the Help Center (FAQs and guides), contact with the Customer Service, and automated tools like a chatbot. This support is only for information and is not part of the paid services.

Useme provides Users with access to support materials in the form of the Help Center, which includes, among other things, answers to frequently asked questions (FAQ), instructions, and guidelines on how to use the services offered by the Platform.
The User may also seek assistance from the Customer Success Team, which responds to inquiries and provides help related to the use of the Useme Platform. Contact with the team is available via the contact form, email, or helpline, as specified in the “Contact” section.
Useme may provide users with automated support tools, including a chatbot that enables quick responses to frequently asked questions and shares helpful information regarding the use of the Platform. The chatbot is informational in nature and operates based on predefined scenarios and system data. Responses generated by the chatbot do not constitute binding legal advice or an offer within the meaning of applicable law.
The Platform reserves the right to modify the scope and form of the support services provided.
Support services are informational and assistive in nature and do not form part of the paid services provided by Useme.
As part of the support described in this Article, Users’ personal data may be processed. The principles for processing personal data are described in the Privacy Policy.

Article 11. Other Provisions of the Terms and Conditions

Useme has a limited responsibility for what happens on the platform. However, it can remove content, block accounts, and mark jobs as “under dispute” if someone breaks the rules or the law. It’s not allowed to post illegal content, use Useme’s name or marks without permission, or use automated tools to get data (like scraping). Breaking these rules can result in penalties.

Useme shall not be held liable for the actions of Users within the Platform, nor for improper performance or non-performance of obligations related to a Post or a Job by the Users, for the provision of false or incomplete information in a Post or a Job, or for the consequences of actions taken by Users or third parties that constitute a breach of the Terms and Conditions.
Useme is not responsible for the accuracy and reliability of information provided by Users, nor for their capacity to enter into and fulfill agreements.
The Administrator reserves the right to remove a Post or a Job, as well as to block a User Account or restrict available functionalities — to an extent proportionate to the nature of the violation — in the event of a confirmed or reasonably suspected situation where a User:
1. violates the provisions of these Terms and Conditions,
2. engages in activities contrary to applicable laws,
3. acts in a manner contrary to good practices or the principles of social coexistence,
4. uses the Platform in a manner inconsistent with its intended purpose or for purposes that may harm the interests of the Administrator, other Users, or third parties.
A Job that has been completed but involved a violation of the Terms and Conditions by a User who is a party to it may be marked by the Administrator on the Platform as “Disputed” or “Under dispute”.
In the event of an Account being blocked, all Posts published by the User will be automatically removed, and the User will no longer be able to use any services provided by Useme through the Useme Platform.
If the User believes that their account was blocked by mistake or without justification, they are entitled to file a complaint. Complaints will be accepted and reviewed in accordance with the rules described in Article 14 of these Terms and Conditions.
It is prohibited to include unlawful content in a Post, Job or Work. Useme has the right to remove or edit a Post or Job if it in any way violates the provisions of the Terms and Conditions or applicable law, particularly if it contains content that:
1. is generally considered offensive;
2. constitutes an act of unfair competition;
3. violates good practices, copyright, or other intellectual property rights;
4. is misleading.
The use of Useme Platform identifiers—including graphic elements, logos, trade names, trademarks, and other protected designations (whether registered or unregistered)—without the prior, explicit consent of the Administrator is strictly prohibited. This prohibition applies in particular to the use of such identifiers in Posts, comments, usernames, and User profiles. A breach of this prohibition may result in the removal of the content from the Platform, and in justified cases, temporary or permanent blocking of the User’s Account.
Useme reserves the right to display User logos or names on the Platform, including, among others, in the “Our Employers” section or other areas highlighting individuals or companies using the Platform’s services. Additionally, Useme reserves the right to display other information about Employers and Freelancers on the Platform, including, for example, a description of their business profile and the number of Jobs and Deals completed through Useme. The presentation of this information may serve both informational and promotional purposes.
If the Employer orders the document mailing service by post, this service will be provided within 5 days from the date of payment for the service in the amount specified in the Terms and Conditions.
The use of any automated tools, scripts, bots, software, or other methods for downloading, copying, indexing, searching, or otherwise collecting data available on the Platform without the prior, explicit consent of the Administrator expressed in writing or documented form is prohibited.
In particular, it is forbidden to:
1. collect personal or contact data of the Platform’s Users;
2. copy the content of Posts, Jobs, User profiles, ratings, and comments;
3. analyze the structure of the Platform or its databases in an automated manner;
4. use web crawlers, spiders, scrapers, or other tools for mass data extraction.
Such actions may result in the immediate blocking of the User’s account engaging in them and the Administrator taking legal steps, including claiming compensation for lost profits.

Article 12. Personal Data

Useme processes users’ personal data to provide services on the platform. The detailed rules for processing data and users’ rights are explained in our Privacy Policy.

Using the services involves the processing of the User’s personal data by Useme, i.e., Useme sp. z o.o., with its registered office at ul. Świdnicka 12-16, 50-068 Wrocław, registered under the Tax Identification Number (NIP): 8992744965, entered into the Register of Entrepreneurs maintained by the District Court for Wrocław-Fabryczna, 6th Commercial Division of the National Court Register under the number KRS: 0000467478; email address: info@useme.com.
Useme processes Users’ Personal Data for the purpose of providing Services, including creating and managing Accounts, communicating with Users, verifying Users’ identities, providing additional services to Users such as onboarding, dispute resolution, and, in the case of complaints, for their handling. If the User provides appropriate consent, their Personal Data will also be processed for the purpose of sending marketing content, including content tailored to the User’s preferences based on profiling.
During Registration and at any time after Registration, the User may consent to receiving commercial, marketing, promotional, or advertising information from Useme via:
1. email messages (to the address provided during Registration),
2. the Useme Platform,
3. telephone calls,
4. SMS messages.
Useme provides the User, within their Account, with functionality that enables managing marketing consents through a subscription panel (Subscription Panel). From the Subscription Panel, the User can give or withdraw consents, including but not limited to consent to receive commercial information electronically and consent to direct marketing using telecommunication equipment (e.g., phone, SMS). Withdrawal of consent does not affect the lawfulness of data processing carried out before the consent was withdrawn.
The User, when using the Platform, may have the possibility to provide personal data of third parties (e.g. contractors, family members, contact persons).
By providing personal data of third parties, the User declares and warrants that:
1. They have a valid legal basis to share such data with the Platform Administrator, in particular the consent of the data subject to its processing;
2. They have informed the data subject about the scope and purpose of the data processing within the Platform, in accordance with the requirements of the applicable data protection laws.
The Administrator processes personal data of third parties solely for the purpose of enabling the User to use the functionalities of the Platform, in accordance with the Privacy Policy.
Detailed information about the processing of Personal Data of Users and Visitors by Useme, including information about the rights of data subjects, is available in the Privacy Policy.

Article 13. Disputed Jobs

Useme handles jobs under dispute. We offer support to help resolve these disputes within a defined scope and suggest recommended solutions.

Handling and Resolving Disputed Jobs. We do not bear responsibility for the actions of Users within the Service, including non-performance or improper performance of work by the Freelancer. At the same time, as part of our support, we review and present recommended ways to resolve potential disputes between Users, according to the rules set out below in sections 2–5.
Compliance of the file/document with the content of the Job. When reviewing disputed Jobs, we take into account whether the file/document delivered through Useme’s Service tools complies with the content of the Job. First, we verify if the Work file/document matches the title of the Deal and the Job description. The verification of the Work’s compliance with the title and description is based solely on an objective and literal assessment of the content. If, based on this assessment, we determine that the Work complies with the title and Job description, we proceed with the payment to the freelancer. If, based on the title and/or Job description, we cannot definitively determine whether the delivered Work file/document complies with the content of the Deal and Job, we also consider information and arrangements contained in messages exchanged between the parties via Useme’s internal messenger.
We do not consider information or agreements made outside the Useme Platform. During the process of verifying the compliance of the Work file/document, we do not take into account any communication, information, or agreements made by the parties outside the Useme Platform, including email or other messengers such as WhatsApp or Messenger.
No substantive evaluation of the completed Work. As part of verifying the Work file/document, we do not conduct a substantive or qualitative assessment of the completed Work, including its technical, aesthetic, or functional parameters and qualities.
What if we cannot resolve the dispute within the disputed Job. If, based on the Job title or description, or information and arrangements exchanged via Useme’s internal messenger, we cannot determine the compliance of the Work file/document with the Job content and thus cannot resolve the dispute, we will promptly inform the parties and present recommended ways to resolve the dispute. As part of the recommended dispute resolution methods, the Freelancer and the Employer may only use the following options:
1. Making corrections to the Work – details regarding the corrections, including scope and deadline for completion, must be agreed directly between the Freelancer and the Employer. Additionally, information about the corrections and details must be sent to Useme immediately after the agreement is reached.
2. Change of remuneration rate – involves modifying the originally agreed remuneration rate. The Freelancer and the Employer must mutually agree on the new remuneration amount. Additionally, the information about the change in remuneration and the details of the new rate must be promptly communicated to Useme upon reaching the agreement.
3. 50/50 payout – involves an automatic reduction of the remuneration rate to 50% of the originally agreed amount for the completed Job.
  We allow the Freelancer and the Employer 7 days to reach a unanimous decision regarding their preferred method of dispute resolution and to inform us of their choice via email.
What if the Freelancer and the Employer do not make a decision within 7 days. If, within 7 days from the date on which Useme presents the recommended dispute resolution options, the parties to the disputed Job do not inform us of a unanimous decision regarding their preferred resolution method, we will proceed to settle the agreement based on the "50/50 payout" solution. At the same time, we will grant both parties full access to documents and information related to the disputed Job, in order to enable them to pursue their rights through legal proceedings. To request access, please contact us by email at: info@useme.com.
What if the Freelancer and the Employer are not interested in the recommended dispute resolution options. If the parties to the disputed Job are not interested in any of the dispute resolution methods recommended by us, they may inform us—within 7 days from the date of presenting the recommended options—of their intention to submit the dispute for resolution by a mediator or expert of their own choice. In such a case, both parties shall bear any and all costs related to or arising from this form of dispute resolution. If a mediator or expert is engaged, we will provide both parties—upon request—with full access to all documents and information related to the disputed Job. To do so, please contact us by email at: info@useme.com. Furthermore, in the case of mediation or expert resolution, we reserve the right to withhold payment until we receive the final decision resolving the dispute between the Freelancer and the Employer.

Article 14. Complaints

Complaints about Useme’s failure to properly provide services can be submitted by email or by mail. The user must include their details and case information. We review the complaint as soon as possible, but no later than 10 business days after getting all the needed information, and will notify the user of the result by email.

The User has the right to submit a complaint regarding the non-performance or improper performance by Useme of services within the Useme Platform within 7 days from the date of the Posts’s publication ending or the completion of the Job. If the complaint concerns matters other than the publication of a Post or the execution of a Job, it must be submitted within 7 days from the occurrence of the event giving rise to the complaint.
Complaints should be submitted to Useme via email at info@useme.com or in writing by registered mail to Useme’s postal address. The date of mailing (as indicated by the postmark) shall determine the submission date for written complaints.
A complaint should include:
1. the User’s details (full name, mailing address, email address, and phone number);
2. the reference number of the Post or Job to which the complaint relates (if applicable) or any other information that enables identification of the event in question;
3. description of the circumstances and any supporting materials justifying the complaint.
Complaints will be reviewed without undue delay, no later than within 10 business days from the date of receiving all necessary information required to resolve the matter.
If the data provided by the User in the complaint is incomplete, Useme will request the User to provide additional information within a specified timeframe.
If resolving the complaint within the above timeframe is not possible, Useme will inform the User accordingly and indicate the expected resolution date.
The User will be notified of the outcome of the complaint via email, sent to the email address registered in the Useme Platform.

Article 15. Alternative Dispute Resolution and How to Access It

Users can use extrajudicial ways to resolve complaints and claims. For example, they can take the case to a permanent consumer arbitration court, the voivodeship trade inspector, or ask for help from a consumer ombudsman or a consumer organization.

Using out-of-court methods to resolve complaints and disputes is voluntary. The provisions in this section are for informational purposes only and do not obligate the User to pursue such methods.
The rules for conducting out-of-court consumer dispute resolution procedures and the obligations of businesses in this regard are set out in the Polish Act of 23 September 2016 on Out-of-Court Consumer Dispute Resolution. The President of the Office of Competition and Consumer Protection (UOKiK) maintains a public register of entities authorized to conduct such proceedings.
A User who is a consumer may, in particular:
1. Apply to a permanent consumer arbitration court for dispute resolution under a service contract concluded via the Useme platform. These courts operate under Article 37 of the Polish Act of 15 December 2000 on Trade Inspection. The rules of procedure for such courts are defined in the Regulation of the Minister of Justice of 25 September 2001.
2. Request the initiation of out-of-court consumer dispute resolution by contacting the Provincial Inspectorate of the Trade Inspection in Poland, in accordance with Article 36 of the above-mentioned Act. Details of the procedure are available at the offices and websites of the respective Provincial Trade Inspection Authorities (Wojewódzki Inspektorat Inspekcji Handlowej).
3. Seek free assistance from a district (municipal) consumer ombudsman or from a consumer organization such as the Consumer Federation or the Polish Consumer Association. Information from the Consumer Federation is available (in Polish only) at:
  http://www.federacjakonsumentow.org.pl/63,tu-znajdziesz-pomoc.html

or via the UOKiK consumer helpline: +48 801 440 220 / 22 290 89 16

4. Detailed information on available out-of-court complaint and redress mechanisms for consumers, including access rules, can be found at:

Article 16. User Onboarding Service – Platform Usage Support

Onboarding at Useme is a service that helps users learn more about the platform. It includes feature walkthroughs, educational materials, updates, and user activity summaries. It’s ongoing, discreet, and doesn’t include advertising – it focuses on sharing useful product information.

As part of the onboarding service, we provide the User with continuous access to personalized educational and informational content designed to support effective and comfortable use of the Platform. The onboarding process aims to facilitate navigation through the Platform, improve understanding of available features, and raise awareness of how the product works and what it offers.
The onboarding service includes, among other things:
1. Introduction to Platform Features and Functionalities – presentations of key tools and options available within the User’s account;
2. Educational and Product Content – tailored to the User’s current stage of using the Platform and previous activity;
3. Information on Changes to the Platform – including updates to available features, interface modifications, or changes in how the Platform operates;
4. Activity Notifications, Summaries and Statistics – such as service completion overviews, recommended actions, or operational reminders.
The onboarding service is continuous but non-intrusive – messages are delivered irregularly and adapted to the context and the User’s needs. Onboarding does not constitute commercial communication or contain promotional content as defined by electronic service provision regulations. Its primary purpose is to provide valuable and practical product-related information that enhances the User’s experience with the Platform.

Article 17. Newsletter Service

This article explains the rules for using the Newsletter Service. The service consists of sending Users free informational, marketing, and promotional content electronically, based on their consent. Users may unsubscribe at any time.

You’ll also find here the requirements for providing accurate data, the rules for processing personal data, the rights and obligations of the parties and the complaint procedure related to the Newsletter Service.

The Newsletter Service consists of sending to Users, who have consented to receive it, informational, marketing, promotional, commercial, or advertising content via electronic communication, in particular by email or through the Useme Platform.
Using the Newsletter is free of charge, with the exception that the Newsletter Recipient is obliged to pay fees to telecommunications providers for internet access and data transmission, in accordance with their applicable price lists and terms of service.
As part of the Newsletter Service, Useme may in particular send:

a) information about services and products offered by Useme, including content intended to promote them and encourage their use;

b) information about current or upcoming promotions and special offers concerning Useme’s services and products;

c) invitations to participate in promotional, educational, or informational events organized by Useme or our business partners;

d) content promoting the Useme brand and current activities of Useme;

e) advertising and promotional materials regarding the services and products of Useme’s business partners.

4. Useme may at any time suspend or terminate the provision of the Newsletter Service, and may change its subject matter and/or frequency.

5. The Newsletter is sent occasionally, depending on the availability of new content, information, or offers, but not less than once per year.

6. Using the Newsletter Service shall be understood as a voluntary action of a natural person, consisting of making a declaration of intent to receive periodic informational or promotional content from Useme. Submitting this declaration results in the conclusion of a contract for the provision of the Newsletter Service between the User and Useme and takes place by performing the following steps:

a) providing an email address;

b) selecting the checkbox confirming the intention to use the Newsletter Service;

c) performing an additional final action, the nature of which depends on where the Newsletter Form is made available by the Administrator – in particular, this may include clicking the “sign up,” “register,” “log in,” or another button or system functionality.

7. Submitting a declaration of intent to use the Newsletter Service in the manner specified in these Terms and Conditions is equivalent to concluding a contract between the User and the Administrator for the provision of the Newsletter Service.

8. The contract for the provision of the Newsletter Service is concluded between Useme and the Newsletter Recipient, or the legal representative or guardian of a Newsletter Recipient lacking legal capacity, for an indefinite period.

9. Submitting the declaration referred to in section 7 above is equivalent to:

a) a statement by the Newsletter Recipient, or by the legal representative or guardian of a Newsletter Recipient lacking legal capacity, that the data provided in the Form is true;

b) authorizing Useme to process the Newsletter Recipient’s email address for the purpose of delivering the Newsletter to the Recipient;

   c) authorizing Useme to process data regarding the Newsletter Recipient’s use of the Platform, services, and functionalities provided by Useme for statistical purposes;

d)  authorizing Useme to process the Newsletter Recipient’s personal data for marketing purposes, in particular to enable the Recipient to receive commercial information from the Service Provider regarding its own services and products as well as those of its   business partners;

e)   authorizing Useme to process the personal data of the legal representative or guardian of a Newsletter Recipient lacking legal capacity for purposes related to representing the Recipient and making the declarations specified in the Terms and Conditions and in the Form.

10. The processing of data within the provision of the Newsletter Service, including processing for the purposes referred to in section 9, is carried out on the basis of Article 6(1)(b) of the GDPR and is necessary for the performance of the Newsletter Service contract.

11. The Newsletter Recipient is obliged to provide only true data in the Form. The person solely responsible for the accuracy of the data entered in the Forms is the Newsletter Recipient, and in the case of a Newsletter Recipient lacking legal capacity, also their legal representative or guardian.

12. Useme reserves the right to verify the data provided by the Newsletter Recipient or by the legal representative or guardian of a Newsletter Recipient without legal capacity in order to determine whether such data is accurate. The Newsletter Recipient or the legal representative or guardian of a Newsletter Recipient without legal capacity is obliged to enable Useme to carry out the verification, in particular by providing additional explanations at Useme’s request.

13. Providing false data entitles Useme to cease providing the services specified in this section to the Newsletter Recipient.

14. The controller of personal data of Newsletter Recipients, as well as of the legal representatives or guardians of Newsletter Recipients without legal capacity, within the meaning of the Act of August 29, 1997 on the Protection of Personal Data, is Useme.

15. Providing an email address to Useme is voluntary, but it is a condition for using the Newsletter Service.

16. Newsletter Recipients, as well as the legal representatives or guardians of Newsletter Recipients without legal capacity, have the right to access their data and to correct it.

17. Withdrawal of consent for the processing of the Newsletter Recipient’s personal data by Useme is equivalent to unsubscribing from the Newsletter Service.

18. Consent for the processing by Useme of the personal data of the legal representative or guardian of a Newsletter Recipient lacking legal capacity, for purposes related to representing that Recipient and making the declarations specified in this section and in the Forms, may be withdrawn at any time by the legal representative or guardian, which is equivalent to the Newsletter Recipient making a declaration of unsubscribing from the Newsletter Service.

19. Consent to the processing of the Newsletter Recipient’s personal data for marketing purposes means, in particular, consent to the Recipient receiving commercial information from Useme as part of the Newsletter Service. This information may concern, among other things, products and services offered by Useme and Useme’s business partners, as well as events, promotions, and special offers. Useme is not authorized to disclose the personal data of Newsletter Recipients to third parties, including business partners, without first fulfilling the obligations arising from data protection regulations, in particular the GDPR and the Act of May 10, 2018.

20. As part of the provision of the Newsletter Service, Useme may use cookies to analyze the effectiveness of marketing communication and to personalize content. Details regarding the technologies used are set out in the Cookie Policy available on the Platform’s website.

21. Rights and obligations of the Newsletter Recipient – Useme makes every effort to ensure that the Newsletter Service can be used by Recipients with popular web browsers, operating systems, email programs, types of computers, and internet connections. However, Useme does not guarantee and is not liable for every possible combination of these factors enabling the use of the service. In addition, the Platform’s software and online tools may require specific configurations of the Recipient’s end device.

22. The minimum technical requirements enabling the Newsletter Recipient to use the Newsletter Service, subject to section 20, are:

a) a web browser: Mozilla Firefox, Google Chrome, or Internet Explorer (current version);

b) an email program (offline or online);

c) when using the Newsletter Service through the Useme Platform interface, additionally:

i) access to an individual account on the Useme Platform (login with username and password),

ii) access to a stable internet connection that allows proper use of the Platform’s functionalities.

23. Without the prior consent of Useme, the Newsletter Recipient may not transfer to any third party any rights or obligations related to the use of the Newsletter Service.

24. The Newsletter Recipient is obliged to comply with the provisions of law and the Terms and Conditions, as well as with principles of social coexistence and good practices. The legal representative or guardian of a Newsletter Recipient without legal capacity is obliged to ensure that the Recipient they represent complies with the provisions of law and the rules set out in this section.
25. The Newsletter Recipient may unsubscribe from the Newsletter Service at any time. In the case of a Recipient without legal capacity, this right is exercised by their legal representative or guardian. Unsubscribing takes place by:

a) clicking the deactivation link included in the Newsletter message;

b) through the subscription panel available on the Useme Platform after logging into the User Account, or

c) contacting Useme by email at info@useme.com in order to terminate the contract for the provision of the Newsletter Service.

26. Scope of liability and rights of the Service Provider – Useme is entitled to interruptions or disruptions in the availability and use of the Newsletter Service described in this section if caused by:

a) the need to repair, expand, modify, or maintain equipment or software;

b) reasons beyond Useme’s control (force majeure, actions or omissions of third parties).

27. Useme in not liable:

a) for lost profits incurred by the Newsletter Recipient in connection with the use of the Newsletter Service;

b)   for data loss caused by equipment or software failure or by circumstances beyond Useme’s control;

c)   for non-performance or improper performance of the services specified in this Article if the non-performance or improper performance resulted from non-intentional fault;

d)   for non-performance or improper performance of the services specified in this Article if caused by third parties (in particular telecommunications operators, providers of telecommunications connections, and electricity suppliers);

e) for content received or sent by Newsletter Recipients via the Internet, including any data and/or information provided in the Forms;

f) for damages caused by actions or omissions of the Newsletter Recipient, in particular for using the Newsletter Service in a manner inconsistent with applicable law and the Terms and Conditions, and for damages resulting from providing incomplete or untrue data.

28. Useme has the right to suspend or deactivate the provision of the Newsletter Service to the Newsletter Recipient if justified by security reasons, a breach of the Terms and Conditions, or applicable law.

29. Useme reserves the right to introduce changes in the manner of providing the Newsletter Service, including technical, functional, and visual changes (e.g., to Newsletter Forms or graphic design). In the case of changes that significantly affect the use of the service or the scope of personal data processing, Newsletter Recipients will be informed in advance.

30. In the event of a breach by the Newsletter Recipient of the provisions of law and/or the Terms and Conditions, Useme is entitled to cease providing the services specified in this section. Useme will notify the Newsletter Recipient electronically of its intention to cease providing the Newsletter Service. At the same time, in the notice, Useme will call on the Newsletter Recipient to stop violating the provisions of law and/or the Terms and Conditions and/or to provide Useme with appropriate explanations regarding the breach within a set period, not shorter than 3 (three) days. If that period expires ineffectively and/or the Newsletter Recipient provides unreliable explanations and/or fails to provide any explanations, Useme may cease providing the Newsletter Service, of which the Newsletter Recipient will be informed.

31. Useme is entitled to immediately cease providing the Newsletter Service, without prior notice to the Newsletter Recipient, in the following cases:
a) withdrawal of consent by the Newsletter Recipient to the processing of their personal data for the purposes specified in this Article;

b) withdrawal of consent to the processing of the personal data of the legal representative or guardian of a Newsletter Recipient without legal capacity for the purposes of representing the Recipient and making the declarations specified in this Article and in the Forms;

c) provision of untrue personal data by the Newsletter Recipient;

d) unsubscribing from the Newsletter Service by the Newsletter Recipient.

32. Deleting an account on the Platform does not result in the automatic unsubscribing of the Newsletter Recipient from the Newsletter subscription, and thus from the Newsletter Service. The Newsletter subscription is a service provided independently of holding an account on the Platform.

33. The software, interface, functional layout, graphic elements, databases, and content of the Platform, as well as the graphic elements and content of the Newsletter, constitute the subject of proprietary copyrights and/or other intellectual property rights belonging to Useme and/or third parties and are legally protected.

34. Complaint procedure – In relation with the provision of the Newsletter Service by Useme, the Newsletter Recipient has the right to file a complaint. Complaints regarding the use of the Newsletter Service specified in this section may be submitted by email to info@useme.com.

35. Useme is obliged to review the complaint within 30 (thirty) days of receiving it.

36. If the submitted complaint contains deficiencies that prevent its consideration, Useme may call on the Newsletter Recipient to complete them, setting a deadline of no less than 7 (seven) days and specifying the scope of supplementation, with an instruction that failure to supplement the complaint within the specified period will result in the complaint being left unexamined. After the ineffective expiry of the specified period, the complaint is left unexamined.

37. Useme sends the response to the complaint to the email address provided by the Newsletter Recipient in the Form or indicated in the Useme Platform during registration.

38. Amendments to the provisions of this Article are subject to the same rules as the general amendments to the Useme Platform Terms and Conditions. Detailed information in this regard can be found in Article 20 of these Terms and Conditions.

Article 18. Termination

The agreement for the provision of services with Useme is made and ended based on the rules in this article. After the agreement ends, the account will be deleted, and personal data will be deleted or anonymized – unless Useme needs to keep it for legal, security, or claim-related reasons. Useme can also end the agreement if the user violates the Terms and Conditions.

The service agreement for using the Useme platform is concluded in the form of these Terms and Conditions and becomes binding upon the User's acceptance of its provisions. The agreement is entered into for an indefinite period and in the Polish language. While Useme may provide translations of these Terms and Conditions in other languages, the Polish version shall prevail. In case of any discrepancies between language versions, the Polish version shall take precedence and serve as the basis for interpretation and dispute resolution.
The User may terminate the agreement with Useme at any time by sending an email to info@useme.com or a written notice to Useme’s postal address. The notice must include a statement of termination and the data identifying the User’s Account.
The agreement will be terminated with immediate effect unless the User has an active Job Post or is currently a party to a pending (active) Job. In such cases, the agreement will be terminated 30 days after the Posts ends or the Job is completed and settled.
Terminating the agreement results in Account deletion.
Deleting an Account means the User's profile will be permanently deactivated, and account-related services will cease.
Personal data will be permanently deleted or anonymized, unless it is still necessary for:
1. complying with legal obligations (e.g. accounting or tax documentation);
2. establishing, pursuing, or defending legal claims (based on Useme’s legitimate legal interest);
3. security or fraud prevention purposes.
Such data will be retained only for the above purposes and only for the time required by law or until claims are time-barred.
Useme reserves the right to terminate the agreement if the User violates these Terms and Conditions.

Article 19. Withdrawal from the Agreement

Every user who is a consumer has the right to withdraw from the service agreement concluded with Useme via the Platform. We explain how to submit a withdrawal statement and when this right doesn’t apply.

A User who is a consumer has the right to withdraw from the service agreement concluded within the Useme Service within 14 days, without giving any reasons and without incurring any costs other than those provided by law. The right to withdraw from the agreement, referred to in the preceding sentence, is granted under the conditions and to the extent specified below.
Withdrawal from the agreement by a User who is a consumer may be made by submitting a statement of withdrawal from the agreement to the Administrator. Detailed information regarding the use of the right of withdrawal is provided in the withdrawal instruction, corresponding to the model instruction referred to in Article 13 of the Polish Consumer Rights Act. Such a statement may be submitted using a model withdrawal form corresponding to the model form referred to in Article 30(1) of the Consumer Rights Act. This does not limit the right of the User who is a consumer to submit any other clear statement informing the Administrator of their decision to withdraw from the agreement.
A statement of withdrawal by the User who is a consumer sent by email should be sent to: info@useme.com. Statements of withdrawal made in writing and sent by traditional mail should be sent to the address: ul. Świdnicka 12-16, 50-068 Wrocław, Poland. To meet the deadline, it is sufficient to send the statement before the withdrawal period expires.
The 14-day withdrawal period runs from the day the agreement is concluded.
The right of withdrawal does not apply to a User who is a consumer in relation to agreements:
1. for the provision of services, if the Administrator has fully performed the service with the express consent of the User (for example in case of a pending Job or an active Post), who was informed before the commencement of the service that after full performance by the Administrator, they lose the right to withdraw from the agreement;
2. for the supply of digital content not stored on a tangible medium, if the performance began with the consumer's express consent before the withdrawal period expired and after the consumer was informed by the entrepreneur about the loss of the right of withdrawal.
The term "consumer" means a consumer and other persons to whom consumer protection laws apply.

Article 20. Changes and Updates to Terms and Conditions

Useme can make changes to the platform’s Terms and Conditions. Users will be notified, and if they don’t agree to the new terms, they can end the agreement.

Useme may amend these Terms and Conditions and launch a new version of the services provided within the Useme Platform.
The Administrator will inform Users of any change to the Terms and Conditions and make the amended Terms and Conditions available at least 14 days before the changes take effect.
The Administrator shall ensure that Users are able to familiarize themselves with the content of the introduced amendments by:
1. publishing the amended Terms and Conditions on the Platform’s website or sending them by email in the form of an attached file, and
2. sending information about the amendment of Terms and Conditions to the email address assigned to the User’s account.
On the effective date of the changes, the User will be logged out of the Platform. To continue using the Useme Platform, the User must log in again, thereby confirming that they have read and accepted the changes to the Terms and Conditions.
Failure to log in again will prevent the User from using the Useme Platform, including processing Deals through it.
The Administrator may implement a change to the Terms and Conditions with a notice period shorter than that specified above if the change results from mandatory legal provisions or a decision of a competent administrative authority.
Posts and Deals published or initiated before the effective date of the changes will be executed under the previous rules.
A User who does not accept the changes has the right to terminate their use of the Administrator’s services at any time before the changes take effect. The rules for resignation and termination of the agreement are set out in Article 18 of the Terms and Conditions.

Article 21. Online payments

Useme lets users pay through different payment providers. You can pay with Visa, MasterCard, and Maestro cards. This article explains the basic rules for using online payments, including how payment processing time is calculated, how to withdraw from a payment agreement, and how refunds work.

As part of the services provided by Useme via the Platform, Useme uses various payment gateway providers, including Autopay and Adyen.
The available payment methods for the Online Payment service include:
Card payments with:
· Visa
· Visa Electron
· MasterCard
· MasterCard Electronic
· Maestro
In the event that a refund of funds for a transaction made by the User using a payment card is required, the refund shall be made to the bank account from which Useme received the funds. The refund shall be completed within 14 days from the date the decision to issue the refund is made.
The order processing time for Online Payments is calculated from the moment the payment is successfully authorized.
The User has the right to withdraw from the Online Payment agreement within 14 days of entering into the agreement.
By choosing the Online Payment option, the User confirms that they are familiar with and accept the Terms and Conditions and Privacy Policy of the Online Payment service provider indicated during the payment process.

Visa

Article 22. Final Provisions of the Terms and Conditions

We explain which courts and laws apply when using Useme’s services and resolving disputes.

The governing law for the agreement between the User and Useme, which concerns the services provided via the Useme Platform under the conditions set forth in these Terms and Conditions, is Polish law.
Polish law shall also govern the legal relationships between the Employer and the Freelancer arising from these Terms and Conditions and from the execution of Jobs placed via the Useme Platform, to which both parties hereby consent.
The governing law for agreements between Freelancers and Useme OÜ, the subject of which is the assignment of economic copyright and exclusive rights to authorize the exercise of derivative copyrights under the terms specified in these Terms and Conditions, is Estonian law.
All disputes related to the services provided by Useme within the Platform, except for matters concerning the transfer of economic copyrights and related rights, shall be resolved by the competent Polish common courts in accordance with Polish law. Disputes concerning the transfer of economic copyrights and related rights shall first be subject to negotiation and mediation. In the absence of an agreement, such disputes shall be resolved by the competent courts in Estonia, and Estonian law shall apply. The parties agree to cooperate and exchange information to enable the efficient resolution of disputes, regardless of the court having jurisdiction.
In case of discrepancies in the interpretation of these Terms and Conditions or the Platform’s Privacy Policy prepared in different language versions, the Polish version shall prevail. If no Polish version is available, the English version shall apply.
If any provision of the Terms and Conditions is declared invalid by a final court decision, the remaining provisions shall remain in force. The invalid provision shall be replaced with a provision that most closely reflects the parties' original intent.
An integral part of the Terms and Conditions is the appendix – the fee schedule of the Useme system.