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Help Center
Freelancer
Freelancer
Getting started
My account
Useme Jobs
Deals with clients
Deposit requests and invoices
Work files
Licence and copyright
Payments and payout methods
Taxes
Employer
Getting started
My account
Useme Jobs
Deals with freelancers
Invoices and payments
Terms and conditions & Privacy Policy
FAQ
Freelancer
All you need to know about settling freelance deals with clients on Useme.
Getting started
What types of jobs can I manage through Useme?
How our Customer Service and helpline work
How many deals can I settle on Useme?
Useme for freelancers – key benefits
How to create an account on Useme
Pricing for freelancers
Who can have a freelancer account on Useme?
See more
My account
How to navigate my dashboard
Two-factor authentication (2FA)
How to verify my identity
Useme Club – what it is and how it works
How to edit my profile information
Freelancer account – common issues
I got emailed about violating Terms and Conditions
How to format text in my profile and offers
How account verification works
How to complete my portfolio, CV, and About me section
What can I add to my portfolio?
What is the availability status on freelancer profiles?
See more
Useme Jobs
How to add an offer to a public job on Useme Jobs
How to edit or cancel my offer
How to contact the client
What's a private job invitation and how do I answer it?
Why the client can’t see my offer
See more
Deals with clients
How to invoice foreign clients
How long is my deal verified?
How do promo codes work?
Why was my deal closed?
Deal statuses explained
Invoice a client step by step
How to file a complaint against an employer
See more
Deposit requests and invoices
Can I issue a VAT reverse charge invoice? How?
Payments for deposit invoices – frequently asked questions
My client didn’t get an email with the invoice
My client hasn’t paid on time
How to change data on deposit requests and invoices
What do Useme invoices look like?
See more
Work files
When and how to upload work files to a deal
I can’t upload my work
What kind of file you should upload
The employer rejected my work
Licence and copyright
What is a license?
Possible problems and solutions
What is a license and protocol?
How to transfer copyrights or grant a license and upload the form to the deal?
What are copyrights?
See more
Payments and payout methods
When will I get paid for a transaction on Useme?
When will I get paid for a transaction on Useme?
I got an email that I received the payout but don't see money on my account
How to add a bill or invoice to your deal
How to set payout methods
I got an email that the employer paid for the deal but I don't have money in my account
See more
Taxes
Do I have to pay taxes if I sign a freelancer contract with Useme?
