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Help Center
Freelancer
Licence and copyright
Freelancer
Getting started
My account
Useme Jobs
Deals with clients
Deposit requests and invoices
Work files
Licence and copyright
Payments and payout methods
Taxes
Employer
Getting started
My account
Useme Jobs
Deals with freelancers
Invoices and payments
Terms and conditions & Privacy Policy
FAQ
Freelancer
All you need to know about settling freelance deals with clients on Useme.
Getting started
What types of jobs can I manage through Useme?
How our Customer Service and helpline work
How many deals can I settle on Useme?
Useme for freelancers – how you can use our platform
How to create an account on Useme
FAQ
Pricing for freelancers
Who can have a freelancer account on Useme?
See more
My account
How to navigate the Useme website for logged-in users
What is two-factor authentication (2FA), and how to turn it on
When and why do I need to verify my identity?
Useme Club – what it is and how it works
How to complete or edit my freelancer profile information
Freelancer account – troubleshooting
Why Useme emailed me about violating Terms and Conditions
How to format text in your profile and offers
How do we verify freelancer accounts?
How to fill out my portfolio, CV, and About me section
What can I add to my portfolio?
What is the availability status on freelancer profiles?
See more
Useme Jobs
How to add an offer to a public job on Useme Jobs
How to edit an offer?
How can I contact the client?
What's a private job invitation and how do I answer it?
My offers were hidden by the administrator
See more
Deals with clients
How to work with a foreign client in Useme
When is my deal going to get verified?
How do promo codes work?
Why was my deal closed?
What's the meaning of deal statuses in Useme?
Invoice a client step by step. How to issue an invoice via Useme
How to file a complaint
See more
Deposit requests and invoices
Can I issue a VAT reverse charge invoice? How?
Deposit and invoice payments
My client didn't get an invoice or a deposit request
The client didn't pay the invoice
How do I edit data on the deposit request and an invoice?
What do Useme invoices look like?
See more
Work files
When and how to upload your work to finish the process?
I can’t upload my work
What kind of file you should upload
The employer rejected my work
Licence and copyright
What is a license?
Possible problems and solutions
What is a license and protocol?
How to transfer copyrights or grant a license and upload the form to the deal?
What are copyrights?
See more
Payments and payout methods
When will I get paid?
How to set different payout for different currencies?
I got an email that I received the payout but don't see money on my account
When will I get paid?
How to set different payout for different currencies?
I got an email that the employer paid for the deal but I don't have money in my account
See more
Taxes
Do I have to pay taxes if I sign a freelancer contract with Useme?
